Frequently Asked Questions

How are the books made?

Every paperback and hardcover is printed on demand just for you, then shipped straight to your door.

How long will my order take?

Your printed book is made after you order, usually within a few business days, and then shipped. You'll receive an email with a tracking number as soon as it ships. Ebooks arrive right away: you'll get an email with your download link as soon as you buy.

Which formats are available?

Paperbacks and hardcovers are available for every book. Ebooks are available for many titles, with more added as they become available.

Where do I start a series?

See our Series Reading Order page — every series is best read from Book 1.

My book arrived damaged or misprinted. What do I do?

Please contact us with your order number and a photo, and we'll make it right.

How can I hear about new releases?

Join our Reader Club.

How do I contact you?

Use our Contact page and we'll get back to you.